Cabins Rental Policies

Guests Reservation Policies

Noise & disturbances :

  • Noise travels a long way in the woods. We ask that all guests do not play outdoor music or use obscene language. All guest must follow the area's quiet hours of 11:00 pm nightly. These rules are enforced by the McCurtain County Sheriff's Department, game wardens, and park rangers.
  • ATV riding is prohibited around or on the cabin property. Most roads around the cabin are county roads and it is illegal to ride a vehicle that is not properly tagged. Fines start at $250 per person and are enforced by the Sheriffs and game wardens.
  • If you feel these policies are being violated by area guests, please call us.

Hot Tub Policies:

  • Hot tubs are sanitized and water is changed after each guest departure. There will be a $100 cleaning charge on hot tubs that have been contaminated with foreign materials. These include, but are not limited to, bubble bath, shampoos, soaps, body oils, and glass. Use of these materials will damage the working components of the hot tub, resulting in extensive damage.
  • Do not sit on or place items on hot tub covers. They will break! Replacements average $600 per cover. The condition of your hot tub cover was documented after each guest departure.
  • Renter/Cardholder is responsible for damages and/or misuse of the hot tub & hot tub cover by all guests during their reservation period and acknowledges such actions will result in additional charges.

Cancellation policy:

  • Reservation for three nights or less - cancellations made less than 14 days prior to arrival will be charged a one-night rate.
  • Reservation for four nights or more - cancellations made less than 30 days prior to arrival will be charged a one-night rate.
  • Holiday cancellations made less than 30 days prior to arrival will be charged a one night rate. (Memorial Day, Labor Day, Thanksgiving, Christmas, New Years)
  • 14-day notice required on non-holiday cancellations. 30-day notice required for all major holidays. (Memorial Day, Labor Day, Thanksgiving, Christmas, New Years)
  • Cancellations made less than 48 hours prior to your arrival date will be considered a no-show and will be charged for the full stay.
  • No refunds for early departure.
  • Inclement weather does not constitute a valid cancellation.
  • In order to receive the proper refund, all cancellations require a confirmation number. This number is obtained by speaking directly to the reservation manager. Absolutely no cancellations can be made by email or phone messages.
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